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Contact Us
Need help. Have you tried contacting us online?
Submit an online request for medical or administrative help. Our team will respond as soon as we can.
Address
Imperial Road Surgery
8 Imperial Road
Matlock
Derbyshire
DE4 3NL
Get directions (opens in Google Maps)
Phone
Address
Ashover Medical Centre
Milken Lane
Far Hill
Ashover
Chesterfield
S45 0BA
Get directions (opens in Google Maps)
Phone
Facilities
Imperial Road Surgery - Accessibility and parking
Accessible facilities and equipment
- Accessible toilets
- Disabled car parking
- High-back waiting room chairs
- Step-free access at entrances and exits
- Wheelchair access at entrances and exits
- Wheelchair access throughout
Accessible support
- Autism training for staff
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Translation services
Family facilities
- Baby-changing facilities
General facilities and services
- Free NHS WiFi
- Toilets
Transport and parking
- Bus stop nearby
- Disabled car parking
- Off-site car parking nearby
- Train station nearby
Ashover Medical Centre - Accessibility and parking
Accessible facilities and equipment
- Accessible toilets
- Disabled car parking
- High-back waiting room chairs
- Step-free access at entrances and exits
- Step-free access throughout
- Wheelchair access at entrances and exits
- Wheelchair access throughout
Accessible support
- Disability awareness and equality training for staff
- Hearing loop or induction loop: helps to improve sound for hearing aid users
General facilities and services
- Free NHS WiFi
- Pharmacy
- Toilets
Transport and parking
- Bus stop nearby
- Disabled car parking
- Free on-site car parking
If you have any additional needs please let our staff know so that we can help you, and also ensure you get the same support in the future.
How can we help you?
Opening hours
Important
We are closed on bank holidays. See our events and closures page to learn more.
Please note that both Matlock and Ashover sites will be closed for staff training on the second Wednesday afternoon of each month.
Imperial Road Surgery
| Day | Opening hours |
|---|---|
| Monday | 8am to 6:30pm |
| Tuesday | 7:30am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Ashover Medical Centre
| Day | Opening hours |
|---|---|
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Ashover Dispensary
| Day | Opening hours |
|---|---|
| Monday | 8am to 12pm and 2pm to 6pm |
| Tuesday | 8am to 12pm and 2pm to 6pm |
| Wednesday | 8am to 12pm and 2pm to 6pm |
| Thursday | 8am to 12pm and 2pm to 6pm |
| Friday | 8am to 12pm and 2pm to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Out of hours
Enhanced access
We offer some GP and nurse appointments outside our usual opening hours. These appointments are available on Saturdays, in the early mornings and in the evenings.
These appointments are currently booked in the same way as normal appointments. Please ask at reception for enhanced access information.
Life threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent but not life threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Emergency dental treatment
We are not trained to deal with dental problems. This includes toothaches, abscesses and problems experienced after dental treatment. We cannot provide antibiotics for dental problems as these need a full assessment first.
We suggest patients register with and regularly attend a dentist for checkups and treatment.
To see a dentist in an emergency or out of hours, call your dentist - if they're closed, their answerphone may tell you what to do.
If you do not have a dentist:
Find us
Integrated Care Board
NHS Derby and Derbyshire Integrated Care Board
Cardinal Square
10 Nottingham Road
Derby
DE1 3QT
Visit the ICB website