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Feedback and Complaints
Patient feedback
Your experiences and opinions are invaluable to us as we strive to provide the highest quality of care. Here, you can explore feedback from various sources and share your own thoughts on our services. By sharing your feedback, you help us understand what we do well and where we can improve. Thank you for taking the time to contribute to the continuous enhancement of our healthcare services.
Friends and Family Test
The FFT asks people if they would recommend the services they have used and offers a range of responses. We are always seeking to improve our services to our patients and their relatives. Please leave any feedback about us, good or bad, using this form.
Complaints
If you've had a bad experience we'd also like to know. View our complaints procedure.
Practice performance
GP Patient Survey
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.
We are always dependant on feedback from our patients as we strive to provide the best possible patient experience and will continue to look at any comments received either individually or through our feedback returns.
Care Quality Commission
The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.