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Matlock & Ashover · NHS GP practice
Same-day mental health support, here when you need it
Compassionate NHS clinicians and no long waits, for adults and young people across Derbyshire.
Matlock & Ashover - 01629 583465
At a glance
- Same-day GP review every request is actioned the day it arrives
- Specialist in the practice our own Mental Health Practitioner
- Evenings and Saturdays appointments at a time that suits you
How we help
Seen the same day
Appointment requests are reviewed and actioned on the same day by a GP, including late evenings and Saturdays.
Your choice of appointment
Telephone or in person, whichever suits you best.
Whatever you’re facing
Low mood, worry, work stress, support after having a baby and more.
A specialist on site
Our in-practice Mental Health Practitioner works alongside our GPs.
Our approach
- Non-judgemental, friendly clinicians
- Start or adjust medication as needed
- Referrals to counselling, community support schemes or support services
- Advice on lifestyle, wellbeing and practical support
You don’t need to wait until things are really bad
Early help can make a big difference. We treat mental health as seriously as physical health, so please get in touch as soon as you feel you need support.
How to get support
Once you’re registered, there’s no need to come to reception. Messaging us online is the quickest way to be seen.
1. Message us online
Use the form on our website. Every request is reviewed on the same day and actioned by a GP.
2. Hear back quickly
A response often comes the same day, with clear next steps.
3. Talk it through
By phone or face to face with a GP or our Mental Health Practitioner.
What our patients say
The doctor was friendly and respectful and asked if would mind a student being present. He listened to my story very carefully and was thorough with his examination and arrived quickly to a conclusion. He referred me to A&E for CT scan and blood tests.
RB - Google
★★★★★ (5 out of 5)
Receptionists were extremely kind and friendly. I used the triage form for the first time and received a call back with an appointment in under half an hour. Saw Dr Raybould also for the first time and she was excellent.
AG - Google
★★★★★ (5 out of 5)
Very professional and helpful medical and admin staff. I always feel I’ve been given thorough treatment/advice and any questions have been addressed. I find the online appointment booking option very easy to use.
SR - Google
★★★★★ (5 out of 5)
Common questions
Who can access mental health support?
All registered patients, adults and young people.
How quickly can I be seen?
Same day, or at a time that suits you as per clinical need. All requests are reviewed and actioned on the same day by a GP. Midweek late evening and Saturday appointments are also available.
What if I need more specialist help?
We can refer you to local NHS mental health services, including counselling.
Who can register?
We accept patients from across Derbyshire. If you live outside Matlock, you’ll register as an out-of-area patient.
What should I do in a crisis?
Call NHS 111 and choose the mental health option, or call 999 if someone’s life is at risk. Don’t wait for a GP appointment.
Registering from outside Matlock?
You can register as an out-of-area patient. Please note:
- We can’t offer home visits to out-of-area patients
- You must be able to travel to the surgery for any face-to-face appointments
- Not recommended if you are housebound or have significant mobility issues
Take the first step
Register with Matlock & Ashover, or call us on 01629 583465