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Matlock & Ashover · NHS GP practice
Looking for a GP Practice in Matlock that offers convenient access, clear communication and supportive NHS care?
We’d be glad to welcome you. Joining takes 5–10 minutes using the official NHS online form, with no visit, ID or NHS number needed.
Matlock & Ashover - 01629 583465
At a glance
- 5–10 minutes to complete the online form
- Confirmation by text usually within 5 working days
- Free NHS care same-day webform requests once registered
Can I register?
Yes, if you live in Matlock
Anyone living in our area can register, including children and people new to the UK.
Live elsewhere in Derbyshire?
You can still register as an out-of-area patient and use our same day webform appointment system. Please note:
- We can’t offer home visits to out-of-area patients
- You must be able to travel to the surgery for any face-to-face appointments
- Not recommended if you are housebound or have significant mobility issues
Access that fits around your lifestyle
You shouldn’t have to queue, keep calling at 8am, or wait weeks without knowing what’s happening next. With Matlock & Ashover, you can:
No 8am phone queue
Request help online without repeatedly calling the practice.
Clear next steps by message
Every request is reviewed and you’ll know what happens next.
Appointments that suit you
Phone or in-person appointments when appropriate.
Our promise to you
Once you’re registered, here’s how to get help. Please don’t come to reception to book: messaging us online is the quickest way to be seen.
1. Message us online
Use the form on our website, 8am–6.30pm, Monday to Friday. You’ll get direct access to the right clinician or team for your request.
2. We reply with next steps
Clear communication so you know what’s happening, whether that’s advice, medication or an appointment.
3. Phone or face-to-face
Flexible appointment options: we’ll call you or book you in to see us when clinically needed.
Can’t go online? Call us on 01629 583465.
Have these ready
- Your current address and contact details
- Your previous GP practice, if you had one
- Your NHS number, if you know it
You don’t need
Proof of address, photo ID or an NHS number. Not having them is never a reason to be refused registration.
How it works
1. Fill in the NHS form
Online, in 5–10 minutes, on any phone or computer.
2. Get a text from us
We aim to confirm within 5 working days (Monday to Friday).
3. Message us for help
Use our website for advice, medication and appointment requests. We’ll arrange phone or face-to-face care.
Opens the official NHS website in a new tab
What our patients say
The doctor was friendly and respectful and asked if would mind a student being present. He listened to my story very carefully and was thorough with his examination and arrived quickly to a conclusion. He referred me to A&E for CT scan and blood tests.
RB - Google
★★★★★ (5 out of 5)
Receptionists were extremely kind and friendly. I used the triage form for the first time and received a call back with an appointment in under half an hour. Saw Dr Raybould also for the first time and she was excellent.
AG - Google
★★★★★ (5 out of 5)
Very professional and helpful medical and admin staff. I always feel I’ve been given thorough treatment/advice and any questions have been addressed. I find the online appointment booking option very easy to use.
SR - Google
★★★★★ (5 out of 5)
Common questions
Do I have to leave my old GP?
Yes. Registering with us moves your NHS GP care and records to Matlock & Ashover automatically. You don’t need to tell your old practice.
How quickly will I be registered?
We aim to confirm within 5 working days, by text message.
I live outside Matlock – can I still register?
Yes. We accept patients across Derbyshire as out-of-area patients.
Can I see a doctor before I’m registered?
If you need medical help now, call NHS 111 or visit 111.nhs.uk. In an emergency, call 999.
When can I contact the practice?
Online via our website, 8am–6.30pm, Monday to Friday. Webforms are not monitored outside these hours.